Refund policy

We hope you love our products as much as we do, however, we understand that sometimes things just don't work out! While we are unable to accept returns on any of our loose leaf teas, we are happy to chat and help find a solution to any concerns you may have! Please email us at camelliateacompany@gmail.com so that we may assist you any way we are able.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can evaluate the issue and make it right.